PipReaper
PipReaper
Legal

Privacy Policy

Last updated: June 2025

1. Introduction

PipReaper (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, website, and services (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and payment information when you purchase a license or subscription.
  • License Information: License keys, activation data, and machine identifiers for license validation.
  • Support Communications: Messages, feedback, and correspondence you send to us.
  • Trading Preferences: Risk settings, strategy preferences, and broker connection details configured in the application.

2.2 Information Collected Automatically

  • Usage Data: Features used, session duration, error logs, and application performance data.
  • Device Information: Operating system, hardware identifiers, IP address, and browser type.
  • Analytics Data: Page views, navigation paths, and interaction data on our website.

2.3 Information We Do NOT Collect

  • Broker account passwords or trading account credentials (stored locally only)
  • Actual trade data or portfolio balances
  • Personal financial information beyond payment processing

3. How We Use Your Information

  • Providing, maintaining, and improving our Services
  • Processing transactions and sending related information
  • License activation, validation, and management
  • Sending trading signals and notifications (if subscribed)
  • Responding to support requests and communications
  • Analyzing usage patterns to improve our software
  • Detecting and preventing fraud or unauthorized use
  • Complying with legal obligations

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • Payment Processors: Stripe, Paystack, and Flutterwave process payments on our behalf. They have their own privacy policies.
  • Service Providers: Hosting, analytics (Google Analytics), and email services that help us operate.
  • Legal Requirements: When required by law, court order, or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data at rest
  • Regular security audits and updates
  • Access controls limiting data access to authorized personnel

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. License and purchase records are retained for a minimum of 3 years after account closure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at support@pipreaper.com.

8. Cookies & Tracking

Our website uses cookies and similar technologies for:

  • Essential functionality (theme preferences, session management)
  • Analytics (Google Analytics with anonymized IP)

You can control cookies through your browser settings.

9. Third-Party Links

Our Services may contain links to third-party websites (brokers, Telegram, etc.). We are not responsible for the privacy practices of these external sites.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at: